An honest review of BGO Casino
BGO Casino is an online casino founded in 2012. Since its launch it has grown to become a recognised and reputable brand in the online casino industry.
Players in the UK might know BGO because of Verne Troyer – the actor who played Mini Me in the Austin Powers films. Troyer is the face of the brand and it’s ‘Beat The Boss’ promotion.
This honest review of BGO Casino aims to tell you a little more about the casino, including features, games, bonuses and an overall rating.
BGO Casino bonus
The current BGO casino bonus for new players is double your first deposit up to £100 and £10 free on registration.
There is a second deposit bonus of 50% up to £100.
That means players who deposit £100 will get another £100 free if they opt in. A minimum deposit of £10 is required to trigger that bonus and it must be claimed within 30 days.
A 100 per cent first deposit bonus is a fairly standard bonus but the free £10 on registration is a nice little sweetener.
The welcome package is applicable across all BGO products, except for BGO Bingo.
Some other things you should know about the BGO Casino bonus:
- Players will need to verify their mobile number
- Neteller or Skrill deposits do not qualify for the bonus
- Bonuses are subject to 50x wagering before any winnings can be withdrawn
- Players have three days to complete wagering
- You can split free spins between web, mobile and tablet – if you log in on a different device, your free spins will show up in the same way.
BGO Casino bonus rating: 3/5
BGO Casino slots and games
Perhaps BGO’s strongest selling point is the user experience. It’s nice looking, easy to use and quick. From just one account, users have access to the main sections of the BGO Casino lobby BGO Casino, BGO Vegas and BGO Live and BGO Bingo.
This is the section where you will find a variety of casino games, including traditional casino games such as blackjack, roulette and baccarat, as well as slots, video poker and live games.
This is where you will find the slots. All the most popular slots are here, including themed slots such as Ghostbusters and Rambo as well as popular games such as Rainbow Riches and Starburst.
There’s a handy search function to help you find your favourite slots.
Similarly, the BGO games section has a selection of slots, ranging from Attraction, Blood Suckers and Ghost Pirates to Twin Spin and Wonky Wabbits.
The BGO Live section is home to the online casino’s selection of live games, with real dealers and real players playing in real time. BGO’s live games are:
- Live roulette
- Live blackjack
- Live baccarat
- Live casino hold ’em
- Live hi-lo
- Live French roulette
Like most online casinos, BGO keep their bingo offering separate from the casino side of things. The new player bonus for bingo is deposit £10, play with £40 but customers who have taken advantage of the casino bonus cannot claim the bingo bonus and vice-versa.
How to play
BGO Casino is available on mobile, tablet and desktop. BGO Casino mobile is available on iOS, Android, and Windows phones.
How to pay
Players at BGO Casino can pay using Visa, Mastercard, PayPal, Paysafe Card, Neteller and Skrill – though players should be aware that not all payment methods qualify for bonuses.
BGO offers a loyalty scheme that rewards frequent players and VIPs known as ‘Hotel BGO’. Customers are rewarded with stars when they play cash games, which can be used to unlock levels.
Stars are earned on all games except bingo, with 1 star for every £10 wagered on slots and scratch card games and 0.1 stars for every £10 on blackjack and casino games.
There are five levels to unlock:
- Level 1 – Executive Room – 50 stars
- Level 2 – Premier Room – 150 stars
- Level 3 – Junior Suite – 400 stars
- Level 4 – Executive Suite – 1,000 stars
- Level P – The Penthouse – 5,000 stars
The benefits at each level change, with those who reach The Penthouse benefiting from no withdrawal fees, invitations to VIP events and dedicated VIP management.
BGO Casino background
BGO Casino is owned by BGO entertainment, a company founded in 2012 by businessmen Richard Skelhorn and Alexander Holt. The duo’s former business was known as Mandalay Media and owned successful brands including CostaBingo, SingBingo and City Bingo.
BGO Entertainment is headquartered in Alderney, Guernsey.
BGO Security and safety
Like all reputable online casino brands, BGO take player security and fairness very seriously. Details are kept secure using SSL technology and players are invited to opt out of any marketing lists.
The return to player (RTP) for each game is listed on the BGO website. The games with the highest per centage RTP include 2 Ways Royal (99.13), Aces and Faces (99.26), Blackjack Peek (99.42), Blackjack Surrender (99.62) and Blackjack Switch (99.87).
BGO is legally obliged to promote responsible gambling and allows players to set deposit limits on the deposit page.
When it comes to customer support, we’ve only had cause to contact customer support once, using live chat and the issue was dealt with quickly and resolved satisfactorily.
Live Chat is available to players logged into their account between 8.30am and midnight, and is accessible from the help page. Players who are are logged in and do not see the icon, it means all agents are busy. The option then is wait for assistance or email using the form from the help page.
There is also a customer care team, who BGO says are on hand to help with all queries during the opening hours of 8.30am-midnight, seven days a week. The live chat and email service are available as normal during these hours.
BGO Customer Service rating: 4/5
What they say
“We like to think that BGO, pronounced ‘be-go’, is the best online casino on the market today, featuring as it does all the best online casino games including slots, jackpot games, blackjack, roulette, bingo and live casino. When we decided we wanted to offer more entertainment options to you guys, we decided the word BGO was a great way to bridge our successful bingo past and our multi-game future.”
What we say – our honest review of BGO casino
BGO is certainly a slick brand and a solid casino platform. There’s a vast array of games to choose from and the new customer deposit bonus is pretty attractive.
BGO also offer regular existing customer bonuses to keep you playing – you just need to make sure you’re signed up to the right mailing lists.
BGO is a safe and secure online casino with plenty of attractive elements, including the user experience and the wide range of games available.
The only real criticism is that live chat is not available 24/7.
Overall BGO Casino rating: 4/5