An honest review of Prime ScratchCards
This Prime ScratchCards review looks at the key elements of the site, including new player bonus and customer service.
Prime ScratchCards is similar to an online casino but specialises in scratch cards and instant win games. There are also a number of slots but the main focus is on scratchcards.
Prime ScratchCards can be played on iPhone and Android phones and most tablet devices.
Prime ScratchCards bonus code
The Prime ScratchCards bonus is 120 cards and 100% first deposit bonus. No bonus code is needed, you just have to be a new customer.
The maximum new player bonus is tiered:
- 20 cards upon first deposit (min deposit £10)
- 50 cards upon deposit on the day after 1st deposit (min deposit £20)
- 50 cards upon deposit on the 2nd day after 1st deposit (min deposit £20)
Prime ScratchCards wagering requirements
Before cashing out any winnings, customers must wager 35x the sum of their welcome bonus.
Deposit £60, get £60 – wager £2,1000 to cash out.
All free games must be used within one day of when the offer was granted and subject to 50x wagering.
Existing customer bonuses
Prime ScratchCards has regular offers for existing customers, including daily offers and bonuses.
Prime ScratchCards Casino bonus rating: 3/5
Prime ScratchCards Casino slots and games
Prime ScratchCards has a decent array of games, sorted into the following sections:
- Card & table games
- Live dealer
- Video poker
- Special games
Prime ScratchCards Slots
Prime ScratchCards is primarily a scratch card and instant win games site but does feature slots from brands including NetEnt and Amaya. The time time of writing, there are 12 slots, including Gonzo’s Quest, StarBurst and Rainbow Charms.
The main offering at Prime ScratchCards is, of course, scratchards and instant win games. There are nine instant win games and nine scratch cards to choose from.
Live casino games
Prime ScratchCards does not currently feature any live casino games.
How to play
Prime ScratchCards is available on mobile phones, tablet and desktop. Prime ScratchCards Casino mobile is available on iOS, Android.
How to pay
Players at Prime ScratchCards can pay with a wide range of methods, including Visa, Mastercard, Paysafe Card, Skrill, Neteller, bank transfer, ECo, So Fort, and Instant Banking by Citadel. PayPal is not currently one of the options.
Some payment methods are subject to a transaction fee and minimum deposit amounts apply.
Depositing and withdrawing
Prime ScratchCards says withdrawals to ewallets are instant, but bank transfers might take “a bit longer”.
Charges are made only on ewallets and paysafe card.
Prime ScratchCards VIP
Prime ScratchCards has a VIP lounge, split into seven levels – new member to Prestige VIP. Players earn points by playing games and can benefit from various rewards as they make progress through the VIP system.
Benefits include free games, faster cashouts, birthday bonuses and entry to tournaments.
ScratchCards VIP programme structure
Prime ScratchCards Casino background
Prime ScratchCards is a brand owned by Prime Online LTD, a company incorporated under the laws of British Virgin Islands whose registered office is at Road Town, Drake Chambers, Tortola, 3321 British Virgin Islands. The games on this website are powered and operated by Aspire Global International limited., a Malta based company with registration number C42296 and having registered office at 135, High street, Sliema SLM 1549, Malta, which is a fully licensed operator under the Remote Gaming Regulations of Malta (MGA/CL1/408/2007 – issued on the 17 August 2009, MGA/CL1/876/2013 – issued on the 19 September 2013, MGA/CL1/1000/2014 – issued on the 20 August 2014, MGA/CL1/1142/2015 issued on the 26th January 2016, MGA/CL1/1174/2016 issued on the 26th May 2016, MGA/CL1/1226/2016 issued on the 25th November 2016) and regulated by the Malta Gaming Authority.
In the Great Britain only, the games on this website are operated by AG Communications Limited, a Malta based company with registration number C48328 and having registered office at 135, High street, Sliema SLM 1549, Malta, which is licensed and regulated by the United Kingdom Gambling Commission (Remote Gaming License Number 000-039483-R-319409-001).
Prime ScratchCards Security and safety
Prime ScratchCards says it utilises the latest 128-bit Secure Socket Layer (SSL) encryption technology to ensure that sensitive data is completely private. All data is protected by the latest firewall. All your personal information is kept confidential and secure and is not shared with other organisations for commercial purposes
Prime ScratchCards customer support number
Prime Scratchcards customer support can be accessed via live chat, phone and email from 8am to 1am CET (6am to 11pm GMT).
The email address is [email protected]
The PrimeScratch cards customer support number is: 02033189367
Prime ScratchCards Customer Service rating: 4/5
What they say
“PrimeScratchCards.com is leading the online scratch cards market; also known as Lottery Scratch Off Tickets or instant win games. PrimeScratchCards offers instant win prizes of up to £1,000,000 per card with more than 150 unique amazing scratch card games, including amongst others, the ‘classic’ scratchcard and our unique 3WOW! game where you can win up to £1,000,000 in one second.
“Our PrimeScratchcards team are committed to ‘Customer Care’ – our customers really are our business and we ensure that we offer top of the line customer service at all times including: chat, phone and email support available every day from 8:00 to 01:00 CET, fast payouts and a very rewarding VIP program. Get started today and take advantage of our welcome offer of 120 free cards on your first 3 deposits + 100% deposit bonus.”
What we say – our honest review of Prime ScratchCards casino
Prime ScratchCards is a simple, straightforward place to play instant win games. The team have played to their strengths – focusing on scratchcards and instant win games, with a few of the most popular slots available for customers who want to branch out.
Customer support is good, with live chat, telephone and email available for long periods of every day.
The sign-up bonus is good if you are a scratchcard fan, though players should be aware of the wagering requirements.
Overall Prime ScratchCards Casino rating: 3/5