An honest review of Red Queen Casino
Red Queen Casino is an online casino based in the UK that began life all the way back in 1982 as a high street bookmaker Chase Racing.
Red Queen Casino says its goals are to be ‘Safe, Secure, Fun and Fair’.
Our honest review of Red Queen Casino aims to tell you a little more about the casino, including highlighting features, games, bonuses and an overall rating.
Red Queen Casino bonus and wagering
The Red Queen Casino bonus is split over three tiers and there is a £10 no-deposit bonus for players who register.
The £10 bonus will be awarded to qualifying accounts that have verified their mobile number upon registration. Players who do not verify your number upon registration will not be entitled to receive the bonus.
New players who deposit can claim bonuses over three tiers:
1st deposit: 150% up to £100, with 30x wagering
2nd deposit: 100% up to £200, with 25x wagering
3rd deposit: 50% up to £250, with 20x wagering
Like with most online casinos, not all games count towards wagering and the bonuses must be used within a given timeframe. Read the casino’s full terms.
Red Queen Casino bonus rating: 4/5
Red Queen Casino slots and games
There’s a wide choice of games, which can be filtered by category and sorted in various ways.
The ability to sort by RTP (return to player) and volatility is a nice feature, as is the ability to see the RTP and volatility easily in list view.
Low volatility means players will win more often but prizes are likely to be smaller, while high volatility games have fewer payouts but bigger prizes.
Another nice feature is the ‘recently played’ filter, that allows players to quickly find their favourite games.
Red Queen Casino
The table games section where you will find a variety of casino games, including traditional casino games such as blackjack baccarat and several varieties of roulette.
Red Queen Slots
The slots section is packed with games, which can be sorted by type, newest, popularity, alphabetically, RTP or volatility. Popular slots including Bonanza, Rainbow Riches and Star Mania are included.
The arcade section features darts and three-card poker and there’s a virtual sports section with racing and a variety of football games.
Red Queen Live Dealer games
The Red Queen Live section is home to the online casino’s selection of live games, with real dealers and real players playing in real time. Red Queen’s live games are:
- Live roulette
- Live blackjack
- Live baccarat
Red Queen Scratch Cards
In the numbers / lottery section, you’ll find an array of scratch cards, bingo games and lotteries, including Keno.
How to play
Red Queen Casino is available on mobile, tablet and desktop. Red Queen Casino mobile is available on iOS, and Android.
How to pay
Players at Red Queen Casino can pay using Visa, Mastercard, Delta, Delta Electron, Neteller Skrill and EntroPay – though players should be aware that not all payment methods qualify for bonuses.
Red Queen VIP
Red Queen Casino has a loyalty bonus for all players and a VIP section, which is available by invitation only.
Customer are given points as they play and can get bonuses and gifts if they reach king or queen level.
Points are earned like this:
- For every £10 wagered at Red Queen Casino you will earn 1 point (bonus wagers do not contribute)
- Loyalty Points can be redeemed at any time in units of 1000
- 1,000 points = £10 of free casino credits
- All redeemed Points are credited to the bonus account
|LOYALTY TIERS||SIR / DAME||EARL / COUNTESS||PRINCE / PRINCESS||DUKE / DUCHESS||KING / QUEEN|
|* Selected players only|
|** Bonus amounts shown are representative only and will vary from player to player, dependant on the amount they deposit. All bonus deposits will be associated with a wagering requirement of 40 times. The casino reserves the right to change or withhold the amount to any player for any reason whatsoever.|
|Extra Points Bonus||Zero||10%||20%||40%||50%|
|Casino Bonuses Per Month **||£200||£500||£1000||£3000||£7500|
|VIP – By Invitation Only||–||–||–||–||Yes|
Red Queen Casino background
Red Queen says it has “taken on the burden of a 10% tax rate” to enjoy the benefits of holding a UK gambling licence.
Red Queen Casino is the trading name of Easi Games Ltd and all deposits and withdrawals will appear on your bank statement under the name of “Easi Games”. The Company was formed in 1994 and was originally trading under the name of Chase Racing with high street betting shops and UK on course horse racing pitches.
Chase Racing was established in 1982 and the management have many years of experience working in the UK’s highly regulated betting & gaming environment with the group operating under licenses issued under the Gambling Act 2005.
Red Queen Security and safety
The team at Red Queen Casino are proud to have a UK licence and the reassurances that comes with it.
Red Casino says: “Our suite has been developed specifically to ensure full security; your personal privacy is of utmost importance.
“All our secure payments are made through approved processors of online credit and debit card transactions, employing the highest standards of data encryption to reassure you that there can be no misuse of your details.”
Red Queen promises not to share customer details with any third parties.
The fairness of games is assured by NMI Group testing, which is approved by the UK Gambling Commission.
Transactions are secured via SSL, via Digi-Sign.
Customers can call, email or use live chat. though live chat is available only Monday to Friday, 9am to 5pm GMT and there are periods when it is not available even during those times.
Red Queen Customer Service rating: 3/5
What they say
“Red Queen Casino prides itself on being a fun, fair and secure site to play at, offering original and new games made exclusively for our casino. Customer service is of utmost importance to us here and our live chat incorporates the best team and smartest technology to keep you connected.
“Red Queen Casino offers you points for playing, free spins and some exclusive gifts and experiences that will make you rather happy.”
What we say – our honest review of Red Queen casino
Red Queen might not be the slickest looking casino in the world and the choice of games is not the best but there are plenty of other positives.
The UK gambling license offers peace of mind and the facility to clearly see the RTP of each slot – and ability to sort by RTP – is a real benefit in favour of the customer.
As for customer support, it’s a shame live chat isn’t available more often.
The three-tier new player bonus is pretty generous and the wagering requirements are about average.
Overall Red Queen Casino rating: 4/5